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Research at the Department for Service Management

The Department of Service Management stands for publishing rigorous and renowned research in the areas of service management and service marketing. Please find here information about our areas of competence, current publications, funded research projects, and research cooperations.

  • Competences: The Department of Service Management focuses on up-to-date areas highly relevant for research and practice.
  • Publications: Please find here a complete list of publications in international and national journals as well as anthologies with implemented download links.
  • Funded research projects: The Department of Service Management works on funded research projects within the field of service marketing and management.
  • Research cooperations: We enjoy being part of a strong and international network of researchers, personalities and institutes. Here you will find information about current research cooperations.