Prof. Dr. Jens Hogreve

Jens Hogreve
Prof. Dr. Jens Hogreve
Chairholder and Vicepresident for Research and Junior Researchers
Room: NB-308
Postal Address
Katholische Universität Eichstätt-Ingolstadt
Lehrstuhl für Dienstleistungsmanagement
Auf der Schanz 49
85049 Ingolstadt
Office hours
Consultation hours by appointment.
In general only after previous registration with the secretariat.
Tel. 21861 or E-Mail to sekretariat-dlm@ku.de

About the person

Short curriculum vitae

Awards

(Kopie 2)

  • 2023: 2022 Journal of Service Research Outstanding Associate Editor Award
  • 2023: 2022 Journal of Service Research Overall Best Paper Award Finanlist for the article: "The Service-Profit Chain: Reflections, Revisions, and Reimaginations"; with Anja Iseke and Klaus Derfuss
  • 2022: KU Preis der Liga Bank-Stiftung für exzellente Lehre für das Lehrkonzept „Return on Service Design & Customer Experience“ (with Ute Braun).
  • 09/2018: 2017 AMA SERVSIG Best Article Award für den Artikel: "The Service Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework", with Anja Iseke, Klaus Derfuss und Tönnjes Eller.
  • 06/2018: 2017 Shelby D. Hunt/Harold H. Maynard Award Finalist für den Artikel: "The Service Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework" with Anja Iseke, Klaus Derfuss und Tönnjes Eller.
  • 02/2011: Overall Best Conference Paper Award auf der AMA Winter Marketing Educators' Conference 2011, Austin, TX, für den Beitrag: Assessing the Long-Term Effect of Industrial Services on Firm Profitability: The Moderating Impact of Product Innovations" with Andreas Eggert, Wolfgang Ulaga und Eva Münkhoff.
  • 11/2008: Förderpreis der FernUniversität in Hagen
  • 06/2006: AMA SERVSIG - Liam Glynn/ASU Center for Services Leadership Research Award

Main research topics

Memberships

Expert witness activities

Selected publications