Our Research

Research Focus and Exemplary Topics

  • Sales Management
    • Sales performance
    • Cross- and up-selling
    • Networks and networking behavior
    • Salesperson recruiting and retention
    • Augmented and virtual reality as sales instruments
  • Retail and Customer Relationship Management
    • Customer win-back management
    • Customer engagement
    • Digital and sustainable innovations in stationary retail and e-commerce
    • Consumer perceptions of augmented and virtual reality
  • Marketing-Finance Interface
    • Marketing in financial market communication
    • Stock market reactions to marketing information

       

Publications in Peer-Reviewed Journals (Selection)

  • "Understanding and managing the link between firms’ strategic risk-taking and salespeople’s defensive behavior in price negotiations” (2024), Journal of Personal Selling & Sales Management [VHB Jourqual: B], DOI: 10.1080/08853134.2024.2386946. With Stefan Hartmann and Christian Homburg.
  • "Increasing graduates’ interest in B2B sales: How to dispel lay beliefs, fight stigma, and create a profession of choice” (2024), Journal of Personal Selling & Sales Management [VHB Jourqual: B], DOI: 10.1080/08853134.2023.2289701. With Aline Lanzrath and Christian Homburg.
  • “Women’s underrepresentation in business-to-business sales: Reasons, contingencies, and solutions” (2023), Journal of the Academy of Marketing Science [VHB Jourqual: A], DOI: 10.1007/s11747-023-00988-6. With Aline Lanzrath and Christian Homburg.
  • “’Coopetition’ in the presence of team and individual incentives: Evidence from the advice network of a sales organization” (2023), Journal of the Academy of Marketing Science [VHB Jourqual: A], DOI: doi.org/10.1007/s11747-023-00939-1. With Christian Homburg, Theresa Schyma (née Morguet), Sebastian Hohenberg, and Yashar Atefi.