After an official kick-off, the students had the chance to explore Terminal 2 and get a first impression of its processes and the services it offers to passengers.
Over the coming weeks, they will work on a real-world problem, conduct research, and carry out interviews at the airport. Based on their findings, they will develop recommendations on how Terminal 2 can improve its offering for passengers.
We would like to thank the team at Terminal 2 (T2 Gesellschaft) for this exciting collaboration and for making the visit possible.