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New Publication by Dr. Marah Blaurock: Tackling Inequalities and Social Divide: Moving the Marketing Discipline Toward Social Sustainability

The Chair of Service Management is pleased to announce the publication of the article "Tackling Inequalities and Social Divide: Moving the Marketing Discipline Toward Social Sustainability", by our own Marah Blaurock in close cooperation with our colleagues from the University of Hohenheim Felix Zechiel and Marion Büttgen.

Germany faces significant social sustainability challenges, including rising inequalities and social divide, threatening social cohesion and economic prosperity. While ecological sustainability has gotten widespread attention in the marketing discipline, less focus has been put on social sustainability. This paper explores how the marketing discipline can contribute to fostering social sustainability by tackling social challenges. 

It first identifies and summarizes two of Germany’s major social challenges: inequalities and social divide. Leveraging the 5P model, the article proposes actionable solutions, discusses real-world examples, and outlines future research avenues to tackle these challenges with marketing tools, methods, and concepts. 

By spotlighting social challenges, this work seeks to inspire the community to consider holistic social sustainability issues in marketing research and practice.

The article is published in Marketing.Neu.Denken edited by Manfred Bruhn, Christoph Burmann, and Manfred Kirchgeorg and can be downloaded here.