Psychological counseling

Please note

The telefon contact hour on 3rd April 2023 9-9:30 a.m. will not take place.

The Open Consultation Hour on 5th April 2023 9-10 a.m. will not take place.


Studying at university is sometimes a challenge. All enrolled students of the KU Eichstätt-Ingolstadt will find ready listeners at the Psychological Counseling Service. Counseling sessions are available on various psychological issues. The Counseling Service can help with topics such as:

  • Difficulties in your studies and in the context of examinations
  • Stress management
  • Social anxiety
  • Problems with partners
  • Problems with parents
  • Eating disorders
  • Sexual problems
  • Questions about addiction (e.g. nicotine, alcohol, internet)
  • Loneliness, depression, guilt, anxiety, suicidal thoughts
  • Psychosomatic disorders etc.

The Counseling Service guarantees absolute confidentiality. This confidentiality is also maintained towards University bodies.

The Psychological Counseling Service is funded by the Studentenwerk Erlangen-Nürnberg and the Catholic University of Eichstätt-Ingolstadt. A small fee is charged for counseling sessions (10 euros for individual sessions, 15 euros for couples’ and family sessions). Students may be exempt from paying this fee in cases of financial hardship.

If necessary, counseling sessions can also be offered in English.

Students at the Ingolstadt School of Management can contact the Psychological Counseling Service of the Studentenwerk Erlangen-Nürnberg at TH Ingolstadt (Counseling sessions according to capacity).


You can arrange an appointment or contact us (spontaneously and anonymously if you want) during the open consultation hours.

Until further notice, all counseling sessions and open consultation hours have to be held via telephone.

Contact: Dipl.-Psych. Tanja Müller, Systemische Therapeutin für Einzelpersonen, Paare und Familien (DGSF), Dipl.-Psych. Teresa Hähnel 

For appointments:

  • Via e-mail: Please contact Tanja Müller, TMueller(at) or Teresa Hähnel, Teresa.Haehnel(at) (Use only for making appointments. Please keep in mind that an e-mail is no secure means of communication.)
  • Phone contact hours for making appointments: Wednesdays 9 a.m. - 9.30 a.m., phone: +49 8421 93 21415 (with Tanja Müller) or Mondays 9 a.m. - 9.30 a.m., phone: +49 8421 93 23120 (with Teresa Hähnel)

Open consultation hours:

Tuesdays 3.00 p.m. - 4.00 p.m. with Tanja Müller, phone: +49 8421 93 21415

Wednesdays 9.00 a.m. - 10.00 a.m. with Teresa Hähnel, phone: +49 8421 93 23120

General conditions at a glance

Counseling sessions - conditions, duration, cost

  • The counseling sessions in our Counseling Service are voluntary.
  • All of our staff are bound by legal confidentiality.
  • We offer psychological counseling and pychotherapy as individual, couples’ or family sessions.
  • Our first session as well as couples’ and family sessions last up to 90 minutes. All following sessions last 50 minutes.
  • We charge a contribution towards expenses of 10 euros per individual session and 15 euros per couples’ or family session. You can ask for financial assistance or, if necessary, for an exemption from the financial contribution.
  • We consider all arranged appointments as binding for us as well as for you. If you inform us of your inability to keep an appointment at least a day in advance, we will not charge you for this session.

Data protection

The Counseling Service guarantees absolute confidentiality. This confidentiality is also maintained towards University bodies.

We keep written records of the dates, progress and results of counseling sessions. All records will be destroyed after ten years as required by law. We apply the Data Protection Act to your personal data.

In urgent crises, please contact the following services:
  • Krisendienst Psychiatrie - immediate assistance in mental crises and psychiatric emercencies for persons in Upper Bavaria, 24/7, phone +49 800 655 3000
  • Krisendienst Mittelfranken - assistance for persons in mental difficulties, phone +49 911 424855-0
  • Krisentelefon des Klinikums Ingolstadt (crises hotline of Ingolstadt Hospital) (weekdays until 6 p.m., phone +49 800 841 8418 (freephone) OR from 6 p.m. onwards, please contact the doctor on duty at the Ingolstadt Hospital:phone +49 841 8800 
  • Telefonseelsorge (telephone counseling helpline) (24 h), phone +49 800 111 0 111 or +49 800 111 0 222 (freephone)