KU.ServiceDesk-IT
For any IT-related support inquiries, please contact the KU.ServiceDesk-IT.
You can reach us in one of the following ways:
- In person: Visit the KU.ServiceDesk-IT in Eichstätt or Ingolstadt. We’ll do our best to solve your issue on the spot.
- By phone: Call us at 08421 93 21010. The hotline is staffed reliably, regardless of holidays, illness, or other duties.
- Online: Submit your request any time via our support form by clicking "Create Ticket" below. Your issue will be added to our ticket system.
- Alternatively, email us at it-support@ku.de
Phishing e-mails: If you receive a phishing or suspicious e-mail, please forward it as an attachment in a new e-mail (see instructions below: "Sending an E-mail as an Attachment"). Also let us know if you clicked on a link or entered any data.
We aim to resolve your issue as quickly as possible and will contact you if we need more information or to provide a solution.
Forward an e-mail as an attachment
Forward an e-mail as an attachment (Outlook)
Opening Hours
KU.ServiceDesk-IT Eichstätt:
- Monday to Friday: 8 a. m. to 6 p. m. (08:00-18:00)
KU.ServiceDesk-IT Ingolstadt
- Monday to Thursday: 8 a. m. to 5 p. m. (08:00-17:00)
- Friday: 8 a. m. to 2 p. m. (08:00-14:00)
Where to find us
Eichstätt: eO-005
Ingolstadt: HB-U04