IT-Support

KU.ServiceDesk-IT

For any IT-related support inquiries, please contact the KU.ServiceDesk-IT.

You can reach us in one of the following ways:

In person: Visit the KU.ServiceDesk-IT in Eichstätt or Ingolstadt. We’ll do our best to solve your issue on the spot.
By phone: Call us at 08421 93 21010. The hotline is staffed reliably, regardless of holidays, illness, or other duties.
Online: Submit your request any time via our support form by clicking "Create Ticket" below. Your issue will be added to our ticket system.
Alternatively, email us at it-support@ku.de

Phishing e-mails: If you receive a phishing or suspicious e-mail, please forward it as an attachment in a new e-mail (see instructions below: "Sending an E-mail as an Attachment"). Also let us know if you clicked on a link or entered any data.

We aim to resolve your issue as quickly as possible and will contact you if we need more information or to provide a solution.