Since 01/2025: Chair of Service Management | Lecturer / Postdoctoral Researcher
11/2023 – 12/2024: Institute for Applied Artificial Intelligence, Stuttgart Media University | Postdoctoral Researcher and Deputy Project Lead IKID (Interdiciplinary AI Exploratory)
04/2023: Graduation (Dr. oec.) under the supervision of Prof. Dr. Marion Büttgen, University of Hohenheim | Title of Dissertation: "Artificial Intelligence and Robots in Services: Theory and Management of (Future) Human–Robot Service Interactions"
10/2021: Obtained Baden-Württemberg Certificate of Higher Education
10/2017 – 04/2023: Chair of Corporate Management, University of Hohenheim | Research Assistant and Project Member ABBA (AI for Business, Business for AI)
10/2015 – 09/2017: Zeppelin University| Master of Arts General Management
03/2014 – 04/2016: Accenture GmbH and atrain GmbH | Full-time intership and External Junior position in HR Consultancies / Training / People Development
03/2013 – 07/2013: James Cook University Singapore | Study Abrorad
09/2011 – 04/2015: University of Applied Sciences Osnabrück | Bachelor of Science Business Psychology
07/2010 – 02/2011: Parnell Inc. and Kaplan International Colleges | Internship and Language Class, Auckland New Zealand
Main Research Topics
Human-AI Collaboration
Human-Robot Service Interaction
AI x Sustainability
(Gen) AI in Higher Education
Editorial and Review Activities
Journal of Business Research (Member of the Editorial Review Board)
Journal of Service Research (ad hoc)
Journal of Service Management (ad hoc)
International Journal of Consumer Studies (ad hoc)
Journal of Service Theory and Practice (ad hoc)
International Journal of Human Resource Management (ad hoc)
Publications
An overview of Dr. Marah Blaurock's publications can be found here