Neue Beiträge im Special Issue: Stakeholder Management in Tourism Destination

Der Lehrstuhl Tourismus beteiligt sich mit zwei Beiträgen an der fortschreitenden Diskussion zur Partizipation von lokalen Zielgruppen in der Destinationsentwicklung im Special Issue von Sustainability: „Stakeholder Management in Tourism Destinations" – herausgegeben von Peters, M.; Pikkemaat, B. and Chan, C.-S. Speziell vor dem Hintergrund von Overtourism und den damit verbundenen Management-Mechanismen rücken die Stakeholder  unter besonderer Berücksichtigung der Bevölkerung stärken in den Vordergrund. Dabei modifiziert sich auch der Bezugsrahmen des Destinationsmanagements hin zu einer Standort- und Lebensraumbezogenen Sichtweise. Demnach bedarf es für eine nachhaltige Destinationsentwicklung aktuelle Akteurs- und Branchenlogiken aufzuweichen und in einen breiten Dialog mit den Stakeholdern zu treten.

Alle Beiträge des Special Issues sind im Open-Access Konzept von Sustainability zugänglich und vereinen verschiedene Perspektiven auf das Stakeholder Management. In diesem Zuge danken wir der KU für die Bewilligung des DFG-Fonds für Open-Access Publikationen.

Kantsperger, M.; Thees, H.; Eckert, C. Local Participation in Tourism Development—Roles of Non-Tourism Related Residents of the Alpine Destination Bad Reichenhall. Sustainability 2019, 11, 6947, doi:10.3390/su11246947.

Abstract: This study applies an adapted approach of the traditional view on local participation in tourism development. First, the study mainly focuses on exploring the patterns behind participation instead of the reasons for participation. Second, a case is chosen that transcends the interest in researching participation in developing countries. Third, the study focuses on non-tourism related residents, an under-researched group of stakeholders. It is thus investigated how non-tourism related residents face the process of participation in tourism development and what the main barriers and drivers are in this regard. To discuss this issue, the study takes a closer look at the case of Bad Reichenhall, an Alpine Destination in Germany. 15 qualitative interviews are conducted with non-tourism related residents and further evaluated through a qualitative content analysis. The results underline that tourism represents a public domain that concerns all stakeholders of a destination. The typology derived throughout the study reflects the heterogeneity of non-tourism related residents, coming up with four types of non-tourism related residents facing participation in tourism development rather differently. Various barriers and drivers are revealed that impact non-tourism related residents from both a personal and general point of view. Non-tourism related residents turn out as a promising and important target group in the discourse of stakeholder participation in tourism development.

Thees, H.; Pechlaner, H.; Olbrich, N.; Schuhbert, A. The Living Lab as a Tool to Promote Residents’ Participation in Destination Governance. Sustainability 2020, 12, 1120, doi:10.3390/su12031120.

Abstract: Growing numbers of tourist arrivals, in combination with community-centered tourism products, have fueled the recent debate on overtourism and a redefining of local steering processes. This has also called for the participation of residents in governance processes. One tool to utilize residents’ participation and cross-stakeholder involvement is the Living Lab (LL), which also functions as a medium for self-organization. This article tackles the research gap that exists in the combination of the LL mechanisms and destination governance (DG). Therefore, the research questions address the characteristics and mechanisms of LLs and the potential for residents’ participation. These efforts are operationalized through a systematic literature review (SLR) on LLs, which involves 40 articles. The transfer of the LL characteristics towards DG reveals that certain drivers and barriers exist when implementing the LL in the governance process, such as the combination of destination and city planning or the redefining of hierarchical structures. The SLR recommendations for future research are based on the interface of LL and DG.