The joint paper of Katja Gelbrich and Britta Sattler entitled "Anxiety, Crowding, and Time Pressure in Public Self-Service Technology Acceptance" has been accepted for publication in Journal of Services Marketing, volume 28 (2014), issue #1.
The joint paper of Katja Gelbrich and Britta Sattler entitled "Anxiety, Crowding, and Time Pressure in Public Self-Service Technology Acceptance" has been accepted for publication in Journal of Services Marketing, volume 28 (2014), issue #1.