Retail Operations

Course Content

PartA: Introduction – General questions in retail operations

  • Terminological Issues in retail operations
  • Supply Chain Planning Matrix in Retail

Part B: Designing logistics networks in retail

  • Network structuresin retail
  • Warehouse–DistributionCenters
  • Cross-Docking

PartC: Tactical planning in retail

  • Assortment planning
  • Case-pack size
  • Assignment of products to DCtypes
  • Delivery patterns

Part D: Operational planning in retail

  • Warehousing
    • Assignmentof Storage areas
    • Picking and Packing
  • Transportation
    • Delivery planning
    • Vehicle routing
  • In-store operations
    • Layout planning
    • Shelf space planning
    • Sales staff planning
    • Inventory management and reordering

PartE: Current trends

  • Online and omni-channel retailing
  • Sharing economy: crowdsourcing
Lecturer
Heinrich Kuhn
Prof. Dr. Heinrich Kuhn
Professor for BA, Supply Chain Mangement & Operations

Zielgruppe:
SCM major and major in Supply Chain and Information Management

Semester:
Summer term

Number of credits:
5 ECTS

Language:
German

Participation limit:
None

Registration:
Examination registration via KU.Campus.

Module description:
Link to the PDF (please scroll down for the English version)

Course materials:
See Ilias

Meeting & examination dates: Please take note of the information in the KU.Campus system.

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