Aktuelles vom Lehrstuhl für ABWL und Dienstleistungsmanagement

Munich Airport Group Picture

Field trip to Munich Airport

Last week, as part of a practice project in cooperation with Terminal 2 at Munich Airport, we visited the airport with our students.

Preis der Lehre

Teaching Award for Jannes Marquardt

Congratulations to Jannes Marquardt on receiving the Teaching Award from the student representatives of the WFI!

DICE Welcome

Bienvenue a la WFI - DICE Welcome Event

Last week, we had the pleasure of welcoming the new cohort of our Double Degree programme in Digital Customer Experience & Service Design (DICE).

Publication in Journal of Advertising

New Publication by Patrick Weiß and Jens Hogreve- AI Advertising-to-Service Inference: When AI Disclosure Triggers Inferences from Ad Production to Process Expectation

The Chair of Service Management is pleased to announce the publication of the article 'AI Advertising-to-Service Inference: When AI Disclosure…