As of the beginning of the new year, we are happy to welcome a new team member at the Chair of Service Management. Marah Blaurock joins the KU as a lecturer after postings at the Institute for Applied Artificial Intelligence at Stuttgart Media University and the University of Hohenheim where she gained extensive experience in various research projects and conducting lectures and seminars in a variety of study programs. Her research is focused on the design and human perceptions of artificial intelligence (AI) and robots in service co-production, the interplay of digitalisation and sustainability, and the impact of gen AI on higher education.
We warmly welcome Marah and which her a successful start at our chair!