During the visit, the students of the course gained a rich and valuable experience as the general manager, Jan Lohrmann, gave a facility tour, followed by a presentation about the day-to-day operations and the challenges involved in opening the Ingolstadt branch. Several topics explained throughout the course were clearly illustrated during the speech, including the value profit chain, customer experience, and service recovery, among others.
The Maritim Group stands out in the hospitality industry thanks to its commitment to providing an excellent service to the guests, offering high-quality accommodation, diverse award-winning restaurants, as well as event facilities for companies. With a presence in 25 cities across Germany and several international locations, Maritim Hotels provided our students with an immersive experience in this complex and demanding industry.
Thank you again for having us once more. It was a great experience for the students and lecturers alike.
