News from the Chair of ABWL and Service Management

[Translate to English:] Project with MUC

New Project Course in the Winter Semester together with Munich Airport

Practice Project: Service & Innovation Management with Munich Airport Terminal 2

[Translate to English:] Niklas Gerhard

New team member - Niklas Gerhard

Welcome our new team member – Niklas Gerhard 

We are pleased to welcome a new member to our team this week: Niklas Gerhard. Niklas previously worked…

[Translate to English:] BSRC in Ingolstadt

Bavarian Service Research Cluster (BSRC) Meets in Ingolstadt

Last week, we had the pleasure of hosting the annual meeting of the Bavarian Service Research Cluster (BSRC) in Ingolstadt. Colleagues from the…

[Translate to English:] The Chair of Service Management at Frontiers in Service 2026

The Chair of Service Management at the Frontiers in Service Conference 2026 in Helsinki

Last week, Jannes Marquardt and Dr. Marah Blaurock attended and contributed to the Frontiers in Service Conference 2026 in Helsinki, Finland.

[Translate to English:] Journal of Social Impact in Business Research

New Publication by Jannes Marquardt: Social impact creation with GenAI in small- and medium enterprises in healthcare

The Chair of Service Management is pleased to announce the publication of the article "Social impact creation with GenAI in small- and medium…