The Chair of Service Management is pleased to announce the publication of the article 'AI Advertising-to-Service Inference: When AI Disclosure…
Dr Marah Blaurock of the Chair of Service Management at WFI is building an international network on human–AI collaboration in knowledge work, spanning…
The Chair of Service Management is glad to announce the publication titled "Post With Care: How Language Use Influences the Effectiveness of CEOs'…
Practice Project: Service & Innovation Management with Munich Airport Terminal 2
Welcome our new team member – Niklas Gerhard
We are pleased to welcome a new member to our team this week: Niklas Gerhard. Niklas previously worked…
![[Translate to English:] Publication in Journal of Advertising](/fileadmin/_processed_/6/d/csm_2026_Publication-AI_Advertising_f4ed0fb506.webp)
![[Translate to English:] funding](/fileadmin/_processed_/6/e/csm_AIKW11_a644e43299.webp "[Translate to English:]")
![[Translate to English:] New Publication](/fileadmin/_processed_/4/9/csm_26_publicationMarah_CEO_16857828cc.webp)
![[Translate to English:] Project with MUC](/fileadmin/_processed_/1/2/csm_Kurse_WS_practice_4b13b99bf9.webp)
![[Translate to English:] Niklas Gerhard](/fileadmin/_processed_/a/1/csm_Niklas_Webseite_30b20ba34c.webp)