Dr Marah Blaurock of the Chair of Service Management at WFI is building an international network on human–AI collaboration in knowledge work, spanning…
The Chair of Service Management is glad to announce the publication titled "Post With Care: How Language Use Influences the Effectiveness of CEOs'…
Practice Project: Service & Innovation Management with Munich Airport Terminal 2
Welcome our new team member – Niklas Gerhard
We are pleased to welcome a new member to our team this week: Niklas Gerhard. Niklas previously worked…
Last week, we had the pleasure of hosting the annual meeting of the Bavarian Service Research Cluster (BSRC) in Ingolstadt. Colleagues from the…
![[Translate to English:] funding](/fileadmin/_processed_/6/e/csm_AIKW11_a644e43299.webp "[Translate to English:]")
![[Translate to English:] New Publication](/fileadmin/_processed_/4/9/csm_26_publicationMarah_CEO_16857828cc.webp)
![[Translate to English:] Project with MUC](/fileadmin/_processed_/1/2/csm_Kurse_WS_practice_4b13b99bf9.webp)
![[Translate to English:] Niklas Gerhard](/fileadmin/_processed_/a/1/csm_Niklas_Webseite_30b20ba34c.webp)
![[Translate to English:] BSRC in Ingolstadt](/fileadmin/_processed_/0/a/csm_2026_BSRC_Linkedin_7757b922a9.webp "[Translate to English:] BSRC in Ingolstadt")