Conflict management and conflict prevention

In its Mission Statement, the Catholic University of Eichstätt-Ingolstadt commits itself to an appreciative interaction of all University members that is based on mutual respect for the individual personalities and dignity of fellow human beings. Therefore, all KU members contribute to successful interaction with each other through mindful and considerate behavior and appreciative communication.

Disturbances in this interaction can be show in many ways; especially any form of violence and threat of violence (whether psychological or physical), discrimination, bullying and stalking will not be tolerated at the KU. In such cases, both students and employees have access to contact persons who will seek to resolve the conflict. In particularly serious incidents, which may have consequences under criminal and labor law, the University Management and, if necessary, the police must be informed.

The University Management has adopted a guideline containing basic statements regarding interactions at our University as well as information on how to proceed in the event of conflicts and lists the relevant contact persons who can be contacted depending on the situation and group of persons:

In case of an emergency, please dial 110 immediately to call the police!
(when using your office phone, you have to dial a “0” before the actual number)

Other emergency telephone numbers (PDF)

 

Whom can I turn to if I am affected?

Threat and violence

General contact person:
Dr. Jennifer Dobschenzki (prevention officer; )

Contact person for KU employees:
Please turn to the members of the Staff Representative Committee at the KU
>> Website

Contact person for KU students:
Please turn to the Student Representatives Council
Website: https://www.ku.de/konvent/

And the Catholic Campus Ministry
Website: www.khg-eichstaett.de

If you are attacked, the following advice can help you to escape critical situations unharmed:

  • Defend yourself massively! Scream and shout to make others aware of your situation, defend yourself physically (kicks, punches, scratches etc.). In most cases, this will cause the offender to interrupt and stop.
  • Distance yourself with words. Address the offender formally (with the German “Sie”), using their last name. When addressing the offender informally by using their first name, you reduce the distance.
  • Search for a possibility to escape.
  • If applicable, specifically address people nearby to make them aware.
  • If applicable, use your bike as a barrier between you and the offender or use it as a means to escape.
  • In case of incidents on University premises, call the police immediately (110) and file a charge in any case. 95% of all criminal offenses are solved through witness statements.

If you injure the offender when defending yourself, this will fall under the self-defense act (Notwehrgesetz, section 32 German Criminal Code). This also applies if you help a person who is being attacked (emergency assistance). However, the defensive action must be appropriate and reasonable in view of the situation.

Sexual harassment

Contact person for students and employees:
Prof. Dr. Kathrin Schlemmer (KU women and equal opportunity officer)

>> Website

Bullying

General contact person:
Dr. Jennifer Dobschenzki (prevention officer; )

Contact person for KU employees:
Please turn to the members of the Staff Representative Committee at the KU
>> Website

Contact person for KU students:
Please turn to the Student Representatives Council
Website: https://www.ku.de/konvent

And the Catholic Campus Ministry
Website: www.khg-eichstaett.de

Discrimination

Contact person for students and employees:
Prof. Dr. Kathrin Schlemmer (KU women and equal opportunity officer)

>> Website

Conflicts at the workplace

In case of any conflicts at the workplace, employees should contact their respective superior first. If this is not possible or you do not want to contact your superior, you can turn to the following contact persons:

Staff Representative Committee

Dr. Jennifer Dobschenzki (Head of HR Development and Professional Training)

Scientific misconduct

If you have questions regarding the supervisory relationship, please contact the "Academic Careers" team at the Research Service Center.

For questions regarding scientific misconduct, please turn to the following contact persons: Prof. Dr. Heinrich Kuhn and  Prof. Dr. Elisabeth Kals  (ombudspersons for safeguarding good scientific practice).

Psychological counceling

For students: Website

For employees: Information and appointments in the Intranet

 

Preventive offers for employees

The HR Development and Professional Training department at the KU offers regular professional development measures for KU employees that approach the topic of prevention and de-escalation of conflicts. You can see all offers at the ILIAS platform for employees in the competence field "Communication and Conflict Management".

Managers in the academic and administrative areas can find out in an individual consultation how to prevent conflicts or recognize them at an early stage through suitable measures for employee and/or team development. If you are interested, please contact the head of HR Development, Dr. Jennifer Dobschenzki (jennifer.dobschenzki(at)ku.de).

Working group “Conflict management and conflict prevention”

Representatives of central committees and officers at the KU who are contact persons for different groups of persons and situations meet in the working group “Conflict management and conflict prevention” in regular intervals.

The members of the working group provide advice and support for affected persons. All consultation meetings are implemented discreetly and fair and protect the privacy of all parties involved, insofar as no employment law or criminal law requirements oppose.

You can contact the working group by e-mail: praevention(at)ku.de

Your first point of contact is the KU prevention officer, Dr. Jennifer Dobschenzki.

KU Prevention officer
Jennifer Dobschenzki
Dr. Jennifer Dobschenzki
Director HR Development and Professional Trainings / Coach (Univ.)