Bachelor Courses
- Digital & Sustainable Business Models: The course equips students with the tools to understand, design, and market innovative business models for the future. Detailed information and link to registration can be found here.
- Service Performance Management: This course equips students with the tools to analyze and improve service quality and processes while building essential problem-solving skills. Detailed information and link to registration can be found here.
Master Courses
- Service Management: In the course, students will gain deep insights into new perspectives of service marketing and the design of the customer experience. Detailed information and link to registration can be found here.
- Applied Service Research Seminar (DE: Seminar im Dienstleistungsmanagement): The seminar combines theory-driven input sessions including detailed introductions to different aspects of scientific working to guide students through conducting a hands-on empirical project. This semesters topic: Communication Style in Human-AI Collaboration. Detailed information and link to registration can be found here.
- Joint Seminar Business & Psychology: This interdisciplinary seminar introduces Master’s students to research at the intersection of business and psychology. Detailed information and link to registration can be found here.