The Chair of Service Management is glad to announce the publication titled "What does it take to buy in brick-and-mortar secondhand fashion stores? A…

Jens Hogreve, Marah Blaurock, and Patrick Weiss attended the 2025 Frontiers in Service conference in Montréal, Canada, hosted at HEC Montréal.

Our master course „Return on Service Design & Customer Experience“ concluded last week with final presentations and a relaxed get-together in the…

On July 3-4, the whole team of the Chair of Service Management participated at this year’s Bavarian Service Research Cluster (BSRC) hosted by Nicola…

From June 11 to 14, 2025, VivaTech took place in Paris and brought together the world of innovation and technology. Our DICE double degree student…