Aktuelles vom Lehrstuhl für ABWL und Dienstleistungsmanagement

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New Publication by Dr. Marah Blaurock: A Scale to Measure Human-Voice Assistant Collaboration Intensity

The Chair of Service Management is pleased to announce the publication "Understanding and Enhancing Human-Voice Assistant Collaboration: Developing…

Lucas Kames

Welcome (back): Lucas Kames joins our team at the Chair of Service Management

We are very pleased to welcome Lucas Kames as a new colleague in our team!

Kurse Sommersemester

Course Offerings in the Summer Term 2025

The Chair of Service Management offers each semester a variety of Bachelor and Master courses

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Jannes Marquardt at the 1st Urban Air Conference in Hamburg

Jannes Marquardt holds keynote on technology acceptance and the importance of societal attitudes for the success of innovative technologies at the 1st…

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New Publication by Prof. Dr. Jens Hogreve

The Chair of Service Management is pleased to announce the new publication "Continuous Value Shaping: A Boundary Concept for Innovating Service…