Research at the Chair of ABWL and Service Management

The Chair of ABWL and Service Management stands for excellent research activities in the fields of service management and service marketing as well as for publications in renowned journals. In the following we provide information about current publications of the chair, research cooperations and fields of competence.



The current publications of the chair can be found on the following pages and can be accessed and downloaded under implemented links.

Fields of competence

The Chair of Business Administration and Service Management dedicates its research to relevant topics in theory and practice. Within this section we provide information about the current main research topics.


Here we inform about externally funded research projects.