Aktuelles vom Lehrstuhl für ABWL und Dienstleistungsmanagement

New courses in Winter term 2025_26

Courses in the Winter Term 2025/26

The new semester is approaching, and we provide a variety of interesting courses. Find here an overview on our course offering in the Winter term…

The chair of service management at DLM Workshop in Berlin 2025

The Chair of Service Management at the DLM Workshop in Berlin

Jannes Marquardt and Kristina Bramstaedt presented their current research on predictability in autonomous services and the impact of agentic AI on…

Multisensory

Take Part in our Study and Help Shaping the Future of Urban Mobility!

Are you interested in being part of an exciting study that explores the future of autonomous mobility?

We are looking for participants to share their…

Publication: What does it take to buy in brick-and-mortar secondhand fashion stores? A non-user segmentation with recommendations considering current secondhand retail trends

New Publication on Secondhand Retail: A Non-user Segmentation with Recommendations considering current Secondhand Retail Trends

The Chair of Service Management is glad to announce the publication titled "What does it take to buy in brick-and-mortar secondhand fashion stores? A…