Aktuelles vom Lehrstuhl für ABWL und Dienstleistungsmanagement

Scholarship Apolline Soler DICE

DICE Student Apolline Soler Awarded Prestigious DFH Scholarship

We are happy to share that Apolline Soler, a student in our binational master’s programme Business Administration: Digital Customer Experience &…

Service Management at Maritim Ingolstadt

The Service Management Master Course Visits Maritim Hotel Ingolstadt

This week, the students of our Master’s course Service Management had the opportunity to visit the Maritim Hotel in Ingolstadt.

New courses in Winter term 2025_26

Courses in the Winter Term 2025/26

The new semester is approaching, and we provide a variety of interesting courses. Find here an overview on our course offering in the Winter term…

The chair of service management at DLM Workshop in Berlin 2025

The Chair of Service Management at the DLM Workshop in Berlin

Jannes Marquardt and Kristina Bramstaedt presented their current research on predictability in autonomous services and the impact of agentic AI on…