Jannes Marquardt and Marah Blaurock present their research projects at QUIS 19 conference in Rome.

The DLM team congratulates Prof. Dr. Jens Hogreve on his re-election as Vice President for Research and Early-Career Scholars at the Katholische…

At the end of April 2025, the team of the Chair of Service Management came together for a two-day strategy workshop and team event at beautiful…

Are you interested in exploring the intersection of consumer well-being and service research? Our chair is offering exciting opportunities for…

The Chair of Service Management is pleased to announce the publication "Understanding and Enhancing Human-Voice Assistant Collaboration: Developing…